Payment Policy – SHOPALI
Effective Date: March 7, 2025
At SHOPALI, we strive to provide a secure and seamless shopping experience for our customers. This Payment Policy outlines the accepted payment methods, billing information, and security measures in place to protect your payment details when shopping on our website (https://shopali.xyz/).
By making a purchase on our website, you agree to the terms outlined in this policy. Please read it carefully to understand how we process payments and ensure a smooth transaction process.
1. Accepted Payment Methods
We offer a variety of secure payment methods to make your shopping experience convenient. The following payment methods are accepted:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
- PayPal: Secure payment through PayPal, which allows you to pay with your PayPal balance or linked bank accounts.
- Other Payment Methods: Depending on your region, other payment methods may be available at checkout, such as Apple Pay, Google Pay, or bank transfers.
All transactions are processed in USD (United States Dollar). Currency conversion will be handled by your payment provider or bank, if applicable.
2. Payment Security
SHOPALI is committed to ensuring that your payment information is kept secure. We use SSL encryption to protect all sensitive data, including credit card details, during transmission. Our website complies with the latest security protocols to safeguard your personal and payment information.
Payments are processed through trusted third-party payment gateways, which adhere to strict security standards and follow the Payment Card Industry Data Security Standard (PCI-DSS).
3. Order Payment and Authorization
When you place an order on SHOPALI, you will be asked to provide payment information. Your payment will be processed at the time of order, and your credit/debit card will be authorized for payment. The charge will appear on your billing statement once the payment has been processed.
Please ensure that the payment information you provide is accurate and complete. SHOPALI is not responsible for delays or issues arising from incorrect or incomplete payment information.
4. Billing Information
When completing a purchase, you must provide accurate billing information, including your full name, address, and payment details. The information provided must match the details on file with your payment provider. This helps prevent fraud and ensures your payment is successfully processed.
If there is an issue with the payment (such as incorrect billing information or insufficient funds), we will contact you to resolve the issue. If payment cannot be successfully processed after multiple attempts, your order may be canceled.
5. Payment Processing Fees
At SHOPALI, we do not charge any additional fees for using credit cards or PayPal to make a purchase. However, some payment methods may charge fees based on your bank or payment provider. These fees are not controlled by SHOPALI and are the responsibility of the customer.
For international orders, please note that your bank or payment provider may charge additional fees for currency conversion or cross-border transactions.
6. Refunds and Payment Adjustments
If you are eligible for a refund (according to our Refund and Return Policy), the refunded amount will be credited to the original payment method used for the purchase. Refunds typically take 7-14 business days to be reflected on your payment account, depending on the processing time of your bank or payment provider.
If there is any issue with the refund process, or if your payment method is unavailable at the time of the refund, we will work with you to resolve the issue and provide an alternative solution.
7. Fraud Prevention
SHOPALI takes fraud prevention very seriously and may perform security checks to verify your payment information before processing your order. If there is suspicion of fraudulent activity, we may contact you to confirm the details of the transaction or request additional verification.
If we detect any unauthorized use of your payment method, we will cancel the transaction and notify you immediately.
8. Cancellations
Once your payment is processed and your order is confirmed, it will be prepared for shipping. We strive to process orders as quickly as possible, but if you need to cancel your order, please contact us immediately. If your order has already been dispatched, it cannot be canceled, but you may return it under our Refund and Return Policy.
9. Changes to Payment Policy
SHOPALI reserves the right to update or modify this Payment Policy at any time. Changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates or changes.
10. Contact Us
If you have any questions regarding our Payment Policy, or if you experience any issues during the checkout or payment process, please contact our customer service team:
SHOPALI
Street: 4164 Ritter Avenue, Michigan, Romeo, United States
Phone number: 586-752-7888
Email: contact@shopali.xyz
Website: https://shopali.xyz/